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Buyers are responsible for all shipping costs unless their
order is over $150 USD.
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Our shipping policy is that your order will not ship to you
until the order is ready to ship complete. We will notify
you if items on your order are backordered and give you an
estimate as to when your order will ship complete. When notifiying
you we will give you the option to have the “in stock”
items shipped partial to you at an additional or separate
shipping cost.
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We ship using various shipping methods including DHL &
UPS Ground, 2-Day & Overnight shipping methods for shipping
within the U.S.
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For international shipping USPS GLOBAL EXPRESS MAIL shipping
method is utilized.
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For shipping to APO/AE/FPO military shipping addresses in
which the order is UNDER $750 USPS Priority Mail shipping
is the shipping method utilized. For shipping to APO/AE/FPO
military shipping addresses in which the order is OVER $750
USPS EXPRESS MAIL shipping is the shipping method utilized.
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**APO/AE/FPO SHIPPING ADDRESSES DISCLAIMER**
We provide guaranteed shipping and confirmation via tracking
information until the package is delivered INTO the military
mail system. This tracking and confirmation DOES NOT allow
for tracking within the military APO system. For a small additional
fee we can also provide insurance coverage for your package
up to the APO system via USPS. This DOES NOT guarantee the
package past the USPS postal system. It only provides coverage
until the package reaches the military APO system. **Please
be sure that you are able to receive a package at the final
APO destination.**
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Ordered “in stock” items will usually ship the
same business day
if the order is placed prior to 1:00 CST. Otherwise it will
ship the following business day. In some circumstances, shipment
could be delayed for reasons beyond our control. If this happens,
and the delay in shipping will be delayed because of backorder
situations from our suppliers then we will contact you and
tell you how long the delay will be. You will then be given
the option of canceling the order, having it partial shipped
(at an additional shipping cost) OR continuing with it. Orders
to Hawaii and Alaska are automatically shipped via 2 Day air
and will be charged as such.
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We DO NOT guarantee shipment dates or delivery dates.
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If you are shipping your order to an international address
or an APO address and you you are not charged shipping costs
or an incom-patible shipping method is selected the proper
shipping method will be utilized and your order will be charged
the applicable shipping costs automatically.
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If your order is delayed due to issues/problems with a carrier
service (UPS, USPS, or Fed Ex) we will not refund your shipping
(you will have to address the issue with the shipping company).
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In some cases we may ship an item via a different method than
what you picked if our method will get it to you faster (ie
shipping via USPS instead of UPS or DHL instead of UPS).
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All orders are processed within 24-48 business hours of being
placed your shipping method selected should account for this
reality especially if your order is placed on the weekend.
